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The things that took other people out didn't take you out. Why resilience is a principle you can learn, what West Point found about grit, and three ways to reinforce it this week.

Every business runs on standards somebody set, usually by accident. Here is how to find what you have normalized before it multiplies, and how to change it.

Some things take time because the process is part of the protection. Here's how to tell what you're rushing that needs building, and when to move anyway.

Ask an owner where their best clientele came from and the answer is almost never a campaign. It’s a person. Here’s how to become the name that gets said.

You've done the WERK. So if you're still sitting at the same number, let's go look at the room you're doing it in.

If you are good at what you do but still competing on price, the problem is not your skill. It is your position.

If you are already good at what you do but tired of being the best-kept secret in your market, this is who we are and how we help.

Here’s the 3 x 5 test I use to take an honest look at my network, and what a 20-million-person study found about your wider circle.